Castle Meadows Surgery
100 Milking Bank
Tel: 01384 234737
Fax: 01384 350652
Emergency Telephone Numbers
Tel: 0300 555 4566 (Out of normal surgery hours)
Tel: 07935 074014 (8.00am – 9.00am Monday to Friday)
Tel: 111 (Urgent Medical Assistance)
Comments/Suggestions and Complaints
We welcome constructive suggestions and ask for your help to improve your medical service. Any suggestions or complaints should be made to the Practice Manager Tel: 01384 234737. However, if you feel we have not dealt with the issues you have raised as you would wish, you can write to the Complaints Manager at Dudley PCT. The PCT also operates a Patient Advice and Liaison Service (PALS) which can often help resolve any problems before they become formal complaints.
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Change of Address/Contact Details
If you change your name, address or contact details (such as your telephone number or email address), please let us know as soon as possible so that we can update our records. If you are receiving treatment at a hospital it might also be a good idea to inform them of any changes so that both our records are consistent when we communicate with them.